We know you cannot wait to receive your new life-changing items – and you won’t have to wait long!
Handling time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping policy
Ortorex offers free shipping on all customer’s orders. The estimated delivery time is 3-10 days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Damaged or lost packages
If you believe your order has been lost or damaged in transit, please contact our customer service team immediately. We will investigate the matter and take appropriate actions to resolve the issue.
